Connecting Care with Every Call.
Unite advanced technology with deep healthcare knowledge to ensure your patients are seamlessly scheduled, every single time.
THE COMPANIES THAT MAKE THEIR LIFE SIMPLE
About the Patient Engagement Center of Excellence
The Patient Engagement Center of Excellence is a fully HIPAA compliant patient outreach facility specializing in engaging fully vetted patients suffering from Painful Diabetic Neuropathy, and scheduling them for treatment at one of our many medical practice clients.
Combining leading edge technology with industry-leading training and coaching, our success in vetting, qualifying, and scheduling patients with diabetes, and motivating them to take action to reduce their pain by visiting our medical practice clients, is second to none.
Combining leading edge technology with industry-leading training and coaching, our success in vetting, qualifying, and scheduling patients with diabetes, and motivating them to take action to reduce their pain by visiting our medical practice clients, is second to none.
Working With Patients
Prior to referring a patient suffering from PDN to one of our medical practice clients, we spent time with them to validate their insurance, establish their treatment history, and determine the level of severity of their condition. Only patients suitable for treatment with our client doctors are scheduled for appointments, ensuring that the doctors’ valuable time is well invested by seeing only the right patients.
@IWantSimple A big part of our process is about validation and details, but speed to market is also key. Make it simple!
John Smith
@JohnSmith
@IWantSimple A big part of our process is about validation and details, but speed to market is also key. Make it simple!
Jane Smith
@JaneSmith
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Client Conversion Services
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Working With Medical Practices
Acting as a virtual extension of a medical practice’s intake staff, we work directly with medical practices to engage, and schedule patients, keeping their doctors’ calendars full with patients who are pre-vetted to ensure every appointment has a potential for high value.
Patient Intake Staff Training
We realize that while technology is important, it can’t replace the value of an empathetic, well trained Engagement Specialist. This is why we invest significant revenue in training all of our staff not only attention to detail, and a variety of EMR technology, but also in how to engage with patients via text message, and by phone, to both determine their suitability for our clients’ practices, and also to deliver the message that there is treatment available, and to motivate them to visit and engage with treatment.
Quality Matters
Fully HIPAA compliant, every interaction with our Patient Engagement Specialists is rated on a 50 point scale, measuring accuracy in all areas of crucial data including validated patient insurance, patient treatment history, symptoms, and many others.
Leading Edge Technology
We recognize that for our Patient Engagement Specialists to be effective, we need to equip them with best-in-breed technology. This is why we not only work directly with our medical practices EMR solution, but we also use the latest outreach and contact management software to ensure every patient receives the level of attention they need.
Patient Intake Staff Training
We realize that while technology is important, it can’t replace the value of an empathetic, well trained Engagement Specialist. This is why we invest significant revenue in training all of our staff not only attention to detail, and a variety of EMR technology, but also in how to engage with patients via text message, and by phone, to both determine their suitability for our clients’ practices, and also to deliver the message that there is treatment available, and to motivate them to visit and engage with treatment.
Fully HIPAA compliant, every interaction with our Patient Engagement Specialists is rated on a 50 point scale, measuring accuracy in all areas of crucial data including validated patient insurance, patient treatment history, symptoms, and many others.
We recognize that for our Patient Engagement Specialists to be effective, we need to equip them with best-in-breed technology. This is why we not only work directly with our medical practices EMR solution, but we also use the latest outreach and contact management software to ensure every patient receives the level of attention they need.